FAQs
1. What products do you sell?
We sell:
- Cat-themed hoodies
- Customized hoodies
- Kids, women’s, men’s, and unisex hoodies
- Cat stickers
2. Do you offer custom designs?
Yes. You can request personalized cat hoodie designs using your own cat photos or ideas.
3. How long does production take?
Production usually takes:
- 2–7 business days for standard orders
- 5–10 business days for customized items
4. Do you ship internationally?
Yes. We ship worldwide, including:
- Netherlands
- Europe
- United States
- Canada
- Australia
- And more
5. How long does shipping take?
Estimated shipping times:
- Netherlands & Europe: 5–12 business days
- International: 7–20 business days
Shipping times may vary during holidays.
6. Can I cancel my order?
Orders can only be canceled within 12 hours after purchase.
Customized orders cannot be canceled once production starts.
7. What if my item arrives damaged?
Please email us within 7 days with photos, and we’ll help resolve the issue.
8. How can I contact support?
Email us anytime at:
SarahThomas2178@hotmail.com